Glosticks.co.uk aim to provide the highest standards of customer service and to maintain these standards we need to collect certain information from you when you register as a user. In doing so, we are committed to protecting your privacy and adhering to the principles of The Data Protection Act 1998. By using this website you are consenting to this privacy policy. We may in the future change this policy, and if we do so we will post the amended policy on this website.

Personal Information Collection

We endeavour to collect and use your personal information only with your knowledge and consent and only when you agree to register as a user, which is required to make a purchase. The details collected are required to enable you to track online orders, and for ourselves to make delivery of your orders.

Payment details

We do NOT store any of your payment details, except those details given to create a registered user and required for delivery. Payment is handled through the industry standard 3rd party "Protx Payment Provider" (www.protx.com) All transactions are processed by Lloyds CardNet, and none of your payment details are passed on to ourselves. Therefore you can be assured that your  credit or debit card details are not viewed or held by anyone at Glosticks.co.uk.

How will we use your information?

We promise not to share your information with any third party, unless obliged to by the United Kingdom authorities. By signing up for our newsletter, you agree to receive our non regular newsletter, which will be used to market Glostick.co.uk products only.

Cookies

We may use cookies to record details such as a user identity and general registration details on your PC. This helps us recognise you on subsequent visits so that you do not have to re-enter your registration details each time you visit us and allows us to carry out those activities mentioned in the above section "non-personally identifying information".

Depending upon the type of browser you are using, you may be able to configure your browser so that: (i) you are prompted to accept or reject cookies on an individual basis or (ii) you may be able to prevent your browser from accepting any cookies at all. You should refer to the supplier or manufacturer of your web browser for specific details about cookie security.

Access to your Information

You can e-mail us at any time to obtain details of the personal information we may hold about you. Please quote your name and address. We would be grateful if could also provide brief details of what information you want a copy of (this helps us to more readily locate your data.) We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you (including confirming the request first to the original e-mail address as registered to the account).